An Update from Claudio Del Vecchio, Chairman & CEO
May 12, 2020
To our loyal longtime customers, our enthusiastic new customers, and all in our community, I offer this message of gratitude. I hope that you and your loved ones are healthy and well during this challenging time. Your support and patronage are truly appreciated.
We are cautiously preparing to come back to serve you in a more personal way, with store reopenings being planned throughout the country and around the world. We are taking steps to ensure that we will open thoughtfully, and we will continue to make everyone’s health and safety our top priority. The shared experience of this difficult circumstance has brought us all together. It is my heartfelt hope that we will all soon be reunited with our friends, family, colleagues and neighbors. Whether it’s your first time visiting us or your 200th, we will welcome you as part of our Brooks Brothers family as our stores reopen.
I am very proud of the work achieved by our associates at all three of our reopened
Brooks Brothers factories in the United States. With enhanced safety and sanitation protocols in place, our dedicated teams have been diligently applying their expertise to sewing masks for PPE use. Protecting the brave personnel on the front lines every day during this crisis has been our goal from the beginning. We will continue to work hard to accomplish that vital mission and serve those in need. I am also pleased to share that, because of our manufacturing efforts, our superior masks are now available for the general public through our website.
Recently we began supplying members of the U.S. Navy with the masks currently in production at our manufacturing facilities. This continues our legacy of partnering with the United States military — among the most enduring of relationships in the history of Brooks Brothers. For more than 200 years, we have proudly stood by America’s bravest men and women, out?tting soldiers and cadets for military service.
Like many businesses, we have experienced a severe impact from this global crisis.
Brooks Brothers is a unique and revered American heritage brand, and protecting it, as well as our highly valued employees, continues to be a challenge to which I have fully dedicated myself. Brooks Brothers has survived for more than 200 years, and you don’t come that far without learning how to get through the hard times. Our commitment to each other will help us overcome the current challenges and creatively craft a new path forward.
To you, our customers and everyone around the world, I offer my sincere hope for your health and safety, and I look forward to us being back together — not just in our stores, but in every joyous sense of the word. Together — we will get through this.